I'm not sure how many are familiar with the people search engine, Spock, I know I wasn't until recently, but I guarantee you that if you have any profile information at all on the internet, you're in here. It probably wouldn't be a bad service if it weren't for their very aggressive way of forced participation. Also, after a recent interaction I've had with them and their customer service, I'm very much turned off to this website.
The search sounded interesting so of course I plugged in my name. I was a bit surprised what came up on me though. I guess the search engine does mine various social networks and pulls that information into search results pages, the overall concept isn't all that bad, it's just once I realized that the site was pulling information from my MySpace profile, that I had deleted last year, I thought something needed to be done to remedy that. The site does offer the ability to "claim" a page, which does require you to sign up, but keep in mind I deleted my MySpace profile. When I tried to claim my page it wouldn't accept my email address because my profile no longer existed for comparison. I also noticed that this was not the only page I had, there was another Heidi Hansen, that was also me with equally outdated information. This one I could claim, I do believe it came from Twitter information, plus some other accounts, but I right away noticed that my age isn't even right and the so called profile really doesn't offer anything else useful about me. Sure I have outdated profile information out there, that was not really the issue for me, Spock was bringing that to light and made me realize I should probably keep better tabs on this stuff. But on the other hand it is my information and my identity, and now that I was aware of the issues I wanted Spock to remedy them immediately. I do believe I have that right with my identity, and I wasn't happy with how Spock was representing me on their site.
I actually had no issue with the page I claimed, I now had control over it and I was willing to let this page go, but I did want the other page that I had no control over deleted, so I emailed customer support. I simply explained that I have information on Spock that I could not claim and I had no control over and I did not want it in their search anymore. The response I got back though insisted that I did not delete my MySpace account:
The reason why you were unable to claim your search result is that you were referring to is that this one result (http://tinyurl.com/672yqu) is associated with your Friendster, Flicker, and Twitter accounts. You should be able to claim it using any of those credentials. As far as the search result associated with Myspace, it appears that the Myspace page is still up.
Now I was really confused... I made a big deal about deleting my account, I even tried to log in to MySpace after this email to see if my profile magically recreated itself (of course no account found). This frustrated me, I felt like this guy was indirectly telling me I was an idiot so I decided I didn't want any of my information represented on this service so I emailed back:
Is it possible to just remove me from your search engine completely? I don't want any of my accounts added, even if they are public, much of this information is old and I don't have time to mine through it all anyway... please just remove me completely.
This seemed like a reasonable request to me. It's my information and I realize it's public, but even Google will remove results from its search with reasonable requests.
Then I get this response back:
I'm a little confused if you are referring to this link (http://tinyurl.com/6bldot), then the Myspace page is still active.
Ok, I'm sorry, but this is NOT me! Despite the fact that my age is wrong on the first "valid" profile he pointed out, it's no where close to the age on this MySpace profile. A quick look at profile images could've certainly verified this too. I'm not sure first name and location are enough to declare a positive match either.
Yes, I most definitely wanted all information from this site removed, apparently standards are not top priority here. He did include a link to a Get Satisfaction thread on deleting profile information which is a truly interesting and frustrating read. I really recommend the entire thread if you would like reading things that make you want to scream and hit things.
So here's how you remove yourself from Spock:
If you've signed up for Spock and now want your account deleted, just flag your own search result and enter "Delete account" in the comments field. The "Flag" link is in the blue bar on the right side. Please do not flag your name or other information to request that your account be deleted.
If you want your search result removed (for users and non-users), please remove the source of your search result (LinkedIn, MySpace, etc.) - it should no longer contain public information or it will just be crawled again. Once this is done, flag your search result and enter "Source removed" in the comments field.
So in general, if you're signed up for a Spock account you can flag accounts to be deleted (which I'm trying with my other active account right now) but that really doesn't matter because it will be crawled again. Or if you don't want to register for an account on this site you have to delete your public social networks so they will no longer be crawled. I'm not the only person the discussion thread that thinks this makes no sense, it's worth reading, and it continues to generate a few new comments that really support how stupid this service is.
An update on the MySpace thing though, I tried to claim the page without having it "officially claimed" on my login, I also put a note that the account was deleted and to remove it. I think this worked, I don't see that page anymore. Although my other page is still active and I sort of regret even signing up for an account now. I just now marked it for deletion and I'm not sure if this will be successful either, but even after that I still have a registered account on this website I don't want. I also don't think that any profile information they delete from their service will stay deleted. There seems to be no way to delete the registered account, and apparently you can't delete the search result page without wiping yourself completely from the internet so there's probably no hope. This service does me no favors, if anything it makes more work for me in identity management and I don't have time for it.










